RSRobince Studio

Resolving Conflict with a Coworker

Rahul and his coworker Vikram worked together on a client presentation, but a disagreement arises over who should get credit and how shared responsibilities were divided. Rahul decides to talk to Vikram directly to clear the air and resolve the conflict professionally.

Rahul, Vikram

Key words and phrases

disagreementa difference of opinion between peopleThey had a disagreement about who led the project.
shared responsibilitya task or duty that is divided between two or more peopleThe report was a shared responsibility between both teams.
take creditto accept recognition for something doneHe felt his coworker took credit for his idea.
misunderstandinga failure to understand something correctlyIt was just a misunderstanding about the deadline.
clear the airto resolve a disagreement by talking about it openlyThey decided to meet and clear the air.
point of viewa particular way of considering a situationHe explained his point of view calmly.
acknowledgeto accept or admit that something is trueShe acknowledged that she should have informed him earlier.
miscommunicationa failure to communicate clearly, leading to confusionThe conflict happened because of a miscommunication.
resolveto find a solution to a problem or disagreementThey resolved the issue in a calm conversation.
common groundshared views or interests between people who disagreeThey found common ground after discussing the issue.
divide tasksto split work between peopleNext time, let's divide tasks more clearly.
constructive conversationa discussion that is helpful and aimed at solving a problemThey had a constructive conversation about the issue.
get defensiveto react protectively when criticizedHe tried not to get defensive during the discussion.
professional relationshipa respectful working connection between colleaguesThey wanted to maintain a professional relationship.
come across asto give a certain impression to othersHe didn't mean to come across as dismissive.
mutual respectrespect that both people have for each otherTheir friendship was built on mutual respect.
move forwardto continue progressing after resolving an issueLet's move forward and focus on the next project.

Useful sentences

Dialogue

RahulVikram, do you have a few minutes? I wanted to talk about the client presentation.

VikramSure, Rahul. Is something bothering you?

RahulHonestly, yes. I felt my part of the work wasn't acknowledged when you presented it to the client.

VikramI'm sorry it came across that way. I didn't mean to take credit for your work.

RahulI think it was a miscommunication about our shared responsibility on the slides.

VikramYou're right, we never clearly divided tasks before the meeting.

RahulI appreciate you acknowledging that. I just want us to find some common ground.

VikramAgreed. Let's plan roles clearly at the start of every project from now on.

RahulThat sounds good. I value our professional relationship and didn't want any bad feeling between us.

VikramSame here, Rahul. Thanks for having this constructive conversation with me.

Common mistakes

Quick quiz

1. What does "clear the air" mean?

2. Complete: "He felt his coworker ___ for his idea."

3. What is "common ground"?

4. What does "get defensive" mean?

5. A discussion aimed at helpfully solving a problem is called a ___ conversation.

6. What does "acknowledge" mean?

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